Data you can trust at a whole new level.
If you’re like many MSPs you’re frustrated at not always being able to run your business with data you can trust – or even get – from your PSA.
Cognition360 uses machine learning and predictive AI analytics with the ability to drill down into over 100 interactive reports using live data from across all areas of your business. We reveal why KPIs are off track and uncover new ways to increase profitability and productivity. Fast.
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Compare yourself to best practice benchmarks generated from 100 million tickets analyzed.
Cognition360 has over 100 pre-built interactive reports straight out of the box. Key reports in areas of highest value include: Time Entry, Ticket Analytics, Ticket Life-cycle, Utilization and Billing, Agreement Profitability, Customer Profitability, Projects and Resource Capacity Planning, Peer Group Reports, Sales (optional extra), and Key Service Metrics.
Sample reports
Dive into sample Cognition360 report demos and views below.