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e-Campaign: What’s the Capacity of your Technical Team?

Technical Team Capacity Planning for ConnectWise Users Great, you’ve just received a client’s approval for a new piece of business! Now the client is impatient to get going and asking: When can we start? And you’re asking yourself, when can we get started, and who in the team has the availability and capacity – and when? [...]

e-Campaign: Use AI-Powered Analytics to Benchmark your Time Entry Quality

Use AI-Powered Analytics to Benchmark your Time Entry Quality vs Industry Best Practice Book a demo Time Entry Quality is at the heart of every successful MSP business – and it is the single most important metric affecting your bottom line. We’ve seen how just a small improvement in Time Entry [...]

e-Campaign: Cognition360 launches AI-Powered Analytics for deeper insights into ConnectWise data

Cognition360 launches AI-Powered Analytics for deeper insights into ConnectWise data – far in advance of existing reporting solutions. Cognition360’s data warehouse-powered analytics platform – which is available exclusively for MSPs using ConnectWise – has made another leap forward with the addition of new machine learning and predictive AI analytics capabilities. We’re now at a very [...]

e-Campaign: Get live reporting and analytics without killing your ConnectWise production server

Yes, you can get live reporting and analytics without killing your ConnectWise production server.  Here’s how... Bogging down the ConnectWise production server while trying to get meaningful reporting is a major pain point for MSPs. Advanticom’s Senior Director of Customer Services, Justin Swanson is a case in point. “We live and breathe by ConnectWise,” Swanson [...]