Videos

/Videos

e-Campaign: What’s the Capacity of your Technical Team?

Technical Team Capacity Planning for ConnectWise Users Great, you’ve just received a client’s approval for a new piece of business! Now the client is impatient to get going and asking: When can we start? And you’re asking yourself, when can we get started, and who in the team has the availability and capacity – and when? [...]

e-Campaign: Use AI-Powered Analytics to Benchmark your Time Entry Quality

Use AI-Powered Analytics to Benchmark your Time Entry Quality vs Industry Best Practice Book a demo Time Entry Quality is at the heart of every successful MSP business – and it is the single most important metric affecting your bottom line. We’ve seen how just a small improvement in Time Entry [...]

Video: Create your own reports using Power BI

Unlock ConnectWise data. Cognition360 transforms ConnectWise data into a smart Star Schema, allowing you to easily build your own custom reports (or use one of our 50+ existing reports as a starting point).  Watch the two-minute video below to see how you can create your own reports using Power BI in under five minutes. [...]