Matthew Bookspan, CEO and Founder of Florida MSP Blacktip IT Services, is one of a new breed of MSP owners tuned in to the critical importance of data analytics in delivering outstanding value to their customers.
Previously using BrightGauge, Blacktip came on board with Cognition360 in November 2019. Cognition360’s reporting allows a business “to move beyond just using data to see where your business has been, but rather see where your business is going,” Bookspan says.
“It’s a big step up. Cognition360 allows me to forecast what is going to happen. I can drill down into the data, see where the opportunities are and make the changes required to keep the business moving towards the puck.”
Find out what Cognition360 could do for your business
The gateway to Cognition360 is a free demo using some of your own data. This free demo results in around 85 percent of MSPs who participate in the free demo going on to become customers.
Get in touch to book a free demo using your own data, or find out more today.