Cognition360 helps high-growth MSP NexusTek achieve more with less
Now with more than 320 employees, managed services provider NexusTek has grown rapidly to its current position as one of the top 25 MSPs worldwide. Just in the past year NexusTek has made five acquisitions – with a plan to leverage scale to achieve greater efficiencies in operations and a broader range of services to customers.
“Our business objective is simply to do more with less,” says NexusTek Director of Operations, Garrett Stephenson. “That means more and better quality service for our customers at less cost, making NexusTek more efficient and profitable.
“To achieve that goal, we have to be highly effective in welding together disparate managed services providers into a single, high-performing company. Fusing numerous organizations requires timely, accurate and consistent data to identify potential problems and areas that need improvement.”
“Cognition’s multi-tenant data warehouse makes it possible for us to access and aggregate data from multiple instances of ConnectWise, which is critical to operations. After deploying Cognition360, we can now get timely insights across the whole business in near real time, without complexity. This solution allows us to do more in less time, while utilizing fewer resources.”
Garrett Stephenson, Director of Operations, NexusTek
Want to find out how Cognition360’s AI-Powered Analytics could help you transform the efficiency, productivity and profitability of your business? We’re more than happy to show you!
The first step: Watch this short demo video on how Time Entry Quality benchmarking can be a game changing entry point into the new world of AI-Powered Analytics.
The next step: Is to book a 15-minute call where we’ll expand on the demo, showing you how Cognition360’s Data Warehouse can drill down to reveal the real story behind the data.