Watch an informative interview with three MSPs using Cognition360’s next-level business analytics solution.

In this webinar (recorded April 19, 2022), MSP consultant and business analytics expert, Bjorn Zreloff, drills down with three customer MSPs (Alliance InfoSystems, Applied Tech and PERRY proTECH) to get their stories on how they’ve achieved major increases in operational efficiencies, profitability and customer satisfaction.

You’ll hear how these MSPs are using Cognition360 to access ConnectWise data not available from other dashboards and reporting solutions – and how they’re leveraging that data to get fast, accurate insights.

They’ll focus on the actionable insights gained around Technician Efficiency, Project Management and Procurement, and Agreement and Customer Profitability. You’ll hear how they’ve struck gold in these areas and just how exciting that has been in terms of profit and overall business improvement.

You can also watch the this webinar recording, and other recorded webinars, on the Cognition360 YouTube channel.

Meet the panel


Bjorn Zreloff, Principal Advisor, Vendella

Bjorn Zreloff

Principal Advisor


Vendella logo


Dennis Ciabatoni, Director of Technical Services, Alliance InfoSystems, LLC

Dennis Ciabatoni

Director of Technical Services

Alliance InfoSystems, LLC

Alliance InfoSystems logo


Pete Sholts, Vice President Operations, Applied Tech

Pete Sholts

Vice President Operations

Applied Tech

Applied Tech logo


Perry Carfagna, President Technology Division, PERRY proTECH

Perry Carfagna

President Technology Division


PERRY proTECH logo

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