Customer Agreement Profitability: Knowing when to hold and when to fold

In our May 2020 e-newsletter we've turned the spotlight on Customer Agreement Profitability. Learn how Cognition360 can help you establish the value of your customer relationships. See a demo of our Customer Agreement Profitability report and take advantage of our latest offer for new business.

You’ve got to know when to hold ‘em, know when to fold ‘em

"You’ve got to know when to hold ‘em, know when to fold ‘em...” The late, great Kenny Rogers’ song – The Gambler – has particular relevance in the new COVID world. What expenses should we hold onto? Which clients are we making money on and which are stretching us thin?

Managing Suddenly Remote Technical Teams

Find yourself managing a suddenly remote technical team? Visibility of your ConnectWise data is now more critical than ever. Cognition360 can help! Join our webinar to see how to get instant visibility of your remote technical staff, and your Customer and Agreement Profitability. Thursday, April 16, 2020. 2:00 PM Eastern Time.

Follow the money: With visibility comes clarity

“I’m worried that my employees are less productive, meanwhile my clients are struggling to pay bills.” In any complex and fast changing situation – such as COVID, where changes are happening with such rapidity and unpredictability – it can seem impossible to know what to do now, what to do next, [...]