NEWS & BLOG
Read the latest news and blogs from Cognition360.
Time is money: how much is time entry costing you?
In our August 2020 e-newsletter: Time entry quality is important. How quickly do your engineers enter their time? Do they enter in all their time? Do they overlap their time entries? How are they rounding their time? How much is this costing you? Cognition360 can show ConnectWise users exactly how & why time entry quality affects your bottom line – giving you the data to make necessary improvements.
How and why the quality of Time Entry directly affects your bottom line
Cognition360’s Co-Founder and President, Ken Davis, expands on how the quality of time entry affects your bottom line, and shares some insights on how Cognition360’s Time Entry Quality Benchmarking can help you optimize your time utilization and drive an increase in profit in your business.
Don’t burn time building ConnectWise reports
In our July 2020 e-newsletter we look at how Cognition360's 140+ reports and views that work straight out of the box can save you from burning up hours and days building reports out of ConnectWise.
Reports and views out of the box
In his latest blog, Cognition360 CEO Aaron Kennedy shares his most valuable out of the box reports critical for business survival as MSPs focus on surviving as COVID continues to bite.
ConnectWise Manage: Fix that unprofitable customer
In our June 2020 e-newsletter we focus on the Ticket Insights Report, a unique, fast and highly effective way for MSPs that are using ConnectWise Manage to understand customer profitability – both by individual customer and across all customers. See a demo of the Ticket Insights Report in action.
What your customers are really costing you and what to do about it
In his latest blog, Cognition360 CEO Aaron discusses the What, Why and How of leveraging data analytics to solve the problem of unprofitable customers.
Customer Agreement Profitability: Knowing when to hold and when to fold
In our May 2020 e-newsletter we've turned the spotlight on Customer Agreement Profitability. Learn how Cognition360 can help you establish the value of your customer relationships. See a demo of our Customer Agreement Profitability report and take advantage of our latest offer for new business.
You’ve got to know when to hold ‘em, know when to fold ‘em
"You’ve got to know when to hold ‘em, know when to fold ‘em...” The late, great Kenny Rogers’ song – The Gambler – has particular relevance in the new COVID world. What expenses should we hold onto? Which clients are we making money on and which are stretching us thin?
Managing Suddenly Remote Technical Teams
Find yourself managing a suddenly remote technical team? Visibility of your ConnectWise data is now more critical than ever. Cognition360 can help! Join our webinar to see how to get instant visibility of your remote technical staff, and your Customer and Agreement Profitability. Thursday, April 16, 2020. 2:00 PM Eastern Time.
