NEWS & BLOG
Read the latest news and blogs from Cognition360.
How to boost your Agreement Profitability
In our December 2020 e-newsletter: See how Cognition360's Agreement Profitability report can help you boost your Managed Service Agreement profitability by at least ten percent - straight to your bottom line.
COVID-proof the profitability of your MSP
In our October 2020 e-newsletter: See how Cognition360's next-level data analytics can help MSPs using ConnectWise to COVID-proof their business - protecting and even increasing bottom line profitability.
Cognition360 appoints Christy Perez to senior customer support role
Cognition360 has appointed Christy Perez to the new senior role of Partner Success Manager. Christy is deeply experienced in MSP operations and ConnectWise. She is looking forward to helping MSPs get started with Cognition360, as well as working with them on the Cognition360 analytics journey to extract maximum business value.
Time is money: how much is time entry costing you?
In our August 2020 e-newsletter: Time entry quality is important. How quickly do your engineers enter their time? Do they enter in all their time? Do they overlap their time entries? How are they rounding their time? How much is this costing you? Cognition360 can show ConnectWise users exactly how & why time entry quality affects your bottom line – giving you the data to make necessary improvements.
How and why the quality of Time Entry directly affects your bottom line
Cognition360’s Co-Founder and President, Ken Davis, expands on how the quality of time entry affects your bottom line, and shares some insights on how Cognition360’s Time Entry Quality Benchmarking can help you optimize your time utilization and drive an increase in profit in your business.
Don’t burn time building ConnectWise reports
In our July 2020 e-newsletter we look at how Cognition360's 140+ reports and views that work straight out of the box can save you from burning up hours and days building reports out of ConnectWise.
Reports and views out of the box
In his latest blog, Cognition360 CEO Aaron Kennedy shares his most valuable out of the box reports critical for business survival as MSPs focus on surviving as COVID continues to bite.
ConnectWise Manage: Fix that unprofitable customer
In our June 2020 e-newsletter we focus on the Ticket Insights Report, a unique, fast and highly effective way for MSPs that are using ConnectWise Manage to understand customer profitability – both by individual customer and across all customers. See a demo of the Ticket Insights Report in action.
What your customers are really costing you and what to do about it
In his latest blog, Cognition360 CEO Aaron discusses the What, Why and How of leveraging data analytics to solve the problem of unprofitable customers.