Coffee chat with Cognition360: Three MSPs reveal how they’re mining gold from their ConnectWise data

Grab a coffee and join us to hear how three MSPs have completely transformed their business with Cognition360.

In this webinar (recorded March 29, 2023), MSP consultant and business analytics expert, Bjorn Zreloff, and Cognition360 Partner Success Manager, Christy Perez, have a coffee with three partner MSPs (Concept Technology Inc.; iTech Las Vegas, LLC; and Technology Advisory Group) and hear their stories on how they’ve achieved major increases in operational efficiencies, profitability and customer satisfaction.

What if we told you we have a solution that makes it possible to:

• Spend less on technical resources
• Have full visibility into customer and agreement profitability
• Track your projects to make sure they are profitable
• Easily produce commission reports
• Make sure you have the right level of resource directed at each job
• Ensure your techs are properly utilized
• Get total transparency into the data in ConnectWise supporting these improvements
• Track your data pre and post solution to measure the improvements in your business
• Establish when you need to hire.

You’ll hear how these MSPs are using Cognition360 to access ConnectWise data not available from other dashboards and reporting solutions – and how they’re leveraging that data to get fast, accurate insights.

They’ll focus on the actionable insights gained around Technician Efficiency, Project Management and Procurement, and Agreement and Customer Profitability. You’ll hear how they’ve struck gold in these areas and just how exciting that has been in terms of profit and overall business improvement.

You can also watch the this webinar recording, and other recorded webinars, on the Cognition360 YouTube channel.

Meet the panel

Facilitator

Bjorn Zreloff

Principal Advisor

Vendella

Facilitator

Christy Perez

Partner Success Manager

Cognition360

Panelist

John Dennis

Business Analyst

Concept Technology Inc.

Panelist

Brent Goodfellow

Chief Operations Officer

iTech Las Vegas, LLC

Panelist

Gary Harlam

Owner

Technology Advisory Group