NEWS & BLOG
Read the latest news and blogs from Cognition360.
How and why the quality of Time Entry directly affects your bottom line
Cognition360’s Co-Founder and President, Ken Davis, expands on how the quality of time entry affects your bottom line, and shares some insights on how Cognition360’s Time Entry Quality Benchmarking can help you optimize your time utilization and drive an increase in profit in your business.
Reports and views out of the box
In his latest blog, Cognition360 CEO Aaron Kennedy shares his most valuable out of the box reports critical for business survival as MSPs focus on surviving as COVID continues to bite.
ConnectWise Manage: Fix that unprofitable customer
In our June 2020 e-newsletter we focus on the Ticket Insights Report, a unique, fast and highly effective way for MSPs that are using ConnectWise Manage to understand customer profitability – both by individual customer and across all customers. See a demo of the Ticket Insights Report in action.
What your customers are really costing you and what to do about it
In his latest blog, Cognition360 CEO Aaron discusses the What, Why and How of leveraging data analytics to solve the problem of unprofitable customers.
Customer Agreement Profitability: Knowing when to hold and when to fold
In our May 2020 e-newsletter we've turned the spotlight on Customer Agreement Profitability. Learn how Cognition360 can help you establish the value of your customer relationships. See a demo of our Customer Agreement Profitability report and take advantage of our latest offer for new business.
You’ve got to know when to hold ‘em, know when to fold ‘em
"You’ve got to know when to hold ‘em, know when to fold ‘em...” The late, great Kenny Rogers’ song – The Gambler – has particular relevance in the new COVID world. What expenses should we hold onto? Which clients are we making money on and which are stretching us thin?
Managing Suddenly Remote Technical Teams
Find yourself managing a suddenly remote technical team? Visibility of your ConnectWise data is now more critical than ever. Cognition360 can help! Join our webinar to see how to get instant visibility of your remote technical staff, and your Customer and Agreement Profitability. Thursday, April 16, 2020. 2:00 PM Eastern Time.
Follow the money: with visibility comes clarity
Cognition360 CEO Aaron Kennedy shares how Cognition360's reporting can help you navigate difficult situations by focusing on a single clear objective: follow the money.
Let Cognition360 help you manage staff working from home
Want insight into the productivity of your suddenly remote workforce? In the March 2020 e-newsletter Cognition360 has a FREE offer for ConnectWise users with staff working from home.