Transform your ConnectWise data into business gold.
Are you mired in a sea of data and can’t seem to see the woods for the trees? We can certainly help you with that!
Cognition360’s next level business analytics solution is designed to help MSPs like you transform ConnectWise data into actionable insights that boost efficiency and profitability right across your business. Our reports help you delve through your data to find the real gold.
A great place to start in your quest for the gold is by getting a really good understanding of your tickets – and ticket reporting and analytics happen to be right at the heart of our solution. Understanding your tickets is the key to unlocking productivity and profitability in your business. Watch our latest Insights Excavator Ticket Reporting and Analytics demo to clients, presented by Cognition360’s Partner Success Manager Christy Perez, and Senior Consultant Eamon Magan, for an overview of the insights you can gain. The session covers four key reports and views: Active Tickets, Resolved Tickets, Ticket Trends, and Ticket Audit Data.
In our latest case study, find out how IT Weapons, the national IT services division of Konica Minolta in Canada, used customized Cognition360 reports to sort through screeds of ConnectWise data and find the key information needed to drive new insights and even better business decisions. Check out our full case study library for more client success stories. Want to see how Cognition360 can help your business? Sign up below for a free demo.
We look forward to helping you transform your business in 2022.
Insights Excavator Demo: Ticket Reporting & Analytics
In Episode 9 of our Insights Excavator Series, a regular series of client education webinars, we demonstrate key elements of our Ticket Reporting and Analytics capability. Watch it below.
Recorded: January 18, 2022
Case Study
Faced with an overwhelming amount of ConnectWise data, IT Weapons turned to Cognition360 for help. Customizable Power BI reports helped the company to surface up key data that is accurate and accessible.
For more information about Cognition360 check out the ‘How it Works’ section of our website and see our detailed case studies.
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