COVID-proof the profitability of your MSP
In our October 2020 e-newsletter: See how Cognition360's next-level data analytics can help MSPs using ConnectWise to COVID-proof their business - protecting and even increasing bottom line profitability.
Cognition360 appoints Christy Perez to senior customer support role
Cognition360 has appointed Christy Perez to the new senior role of Partner Success Manager. Christy is deeply experienced in MSP operations and ConnectWise. She is looking forward to helping MSPs get started with Cognition360, as well as working with them on the Cognition360 analytics journey to extract maximum business value.
Time is money: how much is time entry costing you?
In our August 2020 e-newsletter: Time entry quality is important. How quickly do your engineers enter their time? Do they enter in all their time? Do they overlap their time entries? How are they rounding their time? How much is this costing you? Cognition360 can show ConnectWise users exactly how & why time entry quality affects your bottom line – giving you the data to make necessary improvements.
How and why the quality of Time Entry directly affects your bottom line
Cognition360’s Co-Founder and President, Ken Davis, expands on how the quality of time entry affects your bottom line, and shares some insights on how Cognition360’s Time Entry Quality Benchmarking can help you optimize your time utilization and drive an increase in profit in your business.